Over-the-Counter Cash Agents is a Philippine payment rail — regulation: Bangko Sentral ng Pilipinas classifies these money service businesses accordingly, and the Anti-Money Laundering Act applies alongside it.
Key facts and contents +
Operator
There is no single operator here
Regulator
Bangko Sentral ng Pilipinas classifies these money service businesses accordingly, and the Anti-Money Laundering Act applies alongside it
Wallet limit
Not published
Per-transaction cap
Not published
Settlement
counter cash is exchanged in person immediately, and the linked wallet follows anywhere from a few minutes to the same day later, depending on the receiving institution
The section ahead treats Over-the-Counter Cash Agents as a payment method, covering who operates it, its licence category, and what it discloses on limits and fees.
Fast facts on Over-the-Counter Cash Agents
Field
Value
Operated by
There is no single operator here — separately BSP-accredited, independently owned agent networks fill that role, including Cebuana Lhuillier, M Lhuillier, Palawan Pawnshop and Philippine Seven Corporation’s CliQQ counters in 7-Eleven, each contracted on its own by wallets and billers
Regulated by
Bangko Sentral ng Pilipinas
Wallet limit
Not applicable to this rail
Per-transaction cap
Not applicable to this rail
Settlement
counter cash is exchanged in person immediately, and the linked wallet follows anywhere from a few minutes to the same day later, depending on the receiving institution
Published fees
Not published
A shared rail doesn’t exist, and neither does a rail-wide fee; rates are set independently, agent network by agent network and wallet by wallet. GCash sets this OTC schedule itself — free to PHP 8,000, 2 per cent afterward — and it is not shared by Cebuana Lhuillier, M Lhuillier or Palawan, none of which publishes a matching consumer figure.
These numbers reflect a single snapshot, taken in 2026-09. Because a provider can change its fees and limits at any moment without telling anyone, its own page remains the one place with up-to-date figures.
Verification tiers
This page lists no verification tiers for Over-the-Counter Cash Agents, since nothing published on the topic could be tracked down. Regulated Philippine e-money accounts continue to mandate identity verification, and an account that hasn’t gone through it is typically why its limit sits below what you’d expect.
A tier system for consumers simply does not exist across these networks. The Anti-Money Laundering Act’s PHP 500,000 threshold, which brings a mandatory report for a cash transaction above it as a covered transaction, stands apart from the enhanced due diligence trigger for cash withdrawals, which BSP Circular No. 1230 of February 2026 raised from PHP 500,000 to PHP 1,000,000. BSP-supervised institutions generally, not cash agents specifically, bear these reporting obligations, which bind the institution rather than restrict the customer.
Paying with Over-the-Counter Cash Agents at BETVISA
At BETVISA, sign in first and pull up the cashier from there.
Open the cashier and choose Over-the-Counter Cash Agents from the payment methods listed for your account.
Make sure the name on your BETVISA account matches the name on your Over-the-Counter Cash Agents account.
Before confirming the amount, review whatever minimum, maximum and fee the cashier screen lists.
Your account’s current limits are displayed on the cashier screen, so check it before the first time you deposit through any new method.
FAQ
Roughly what turnaround should you plan for with Over-the-Counter Cash Agents?
The rail settles counter cash is exchanged in person immediately, and the linked wallet follows anywhere from a few minutes to the same day later, depending on the receiving institution. Operators run their own review step before letting a withdrawal go out, and that stage tends to take longer than the rest.
How do I pay with Over-the-Counter Cash Agents at BETVISA?
After you log in, head to the cashier and choose Over-the-Counter Cash Agents from the methods available for your account. Before confirming anything, verify that the account names line up and glance at what limits the cashier is showing.
Is there any charge that comes with using Over-the-Counter Cash Agents?
A quotable fee schedule isn't something Over-the-Counter Cash Agents publishes; check its own page instead.
What figure applies as the wallet limit for Over-the-Counter Cash Agents?
There's nothing published anywhere establishing a wallet ceiling for Over-the-Counter Cash Agents, so this page leaves that number out entirely.
Heading over to BETVISA?
Your account, your balance and every promotion are held by BETVISA itself; this guide holds none of them.
